PEAK Retail Basics: Retail Leadership

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  • $59.00
  • Regular price $89.00

PEAK Retail Basics: Retail Leadership

PEAK helps individuals develop customer service, sales and leadership skills which are crucial for in-store retail associates and managers.  These core skills help retail employees become more productive, valued and rewarded in their employment, which in turn provides better in-store performance.  Each course is offered on a stand-alone basis, the individual courses complement one another, and the complete series offers a well-rounded training in retail customer service, sales and human resources. 

PEAK Retail Basics: Retail Leadership is a self-directed, easy to use online tool that allows users to take the entire PEAK course at their own pace, any time of day.

Retail Council of Canada Member Price : $59.00 (Non - Member $89.00) 

If you are not an active member of Retail Council of Canada, please contact us at for member info and non-member pricing.

PEAK Retail Basics: Retail Leadership

Management Leadership
Topics include: The Three C’s of Leadership, Becoming an Effective Coach, Communication for Leaders and Compassions – the Human Side of Leadership

Building a Team Environment
Topics Include: How Teams Work, Communication with the Team, Leading the Team and Motivating the Team.