PEAK Retail Basics: Retail Selling

  • Sale
  • $79.00
  • Regular price $119.00

PEAK Retail Basics: Retail Selling

PEAK helps individuals develop customer service, sales and leadership skills which are crucial for in-store retail associates and managers.  These core skills help retail employees become more productive, valued and rewarded in their employment, which in turn provides better in-store performance.  Each course is offered on a stand-alone basis, the individual courses complement one another, and the complete series offers a well-rounded training in retail customer service, sales and human resources. 

PEAK Retail Basics: Retail Selling

The PEAK Retail Selling series provides employees with the necessary skills, attitudes and knowledge to demonstrate consistent, exceptional retail selling. The program is a  self-directed, easy to use online tool that allows users to take the entire PEAK course at their own pace, any time of day.

Retail Council of Canada Member Price : $79.00 (Non - Member $119.00) 

If you are not an active member of Retail Council of Canada, please contact us at for member info and non-member pricing.

Modules include:

 Basic Selling Skills
Topics include: Selling Cycle, Moments of Truth, Expecting a Sale, the Approach, The Sales Process, The Close, Add-Ons & Cross Promotions and Maintaining the Relationship

Psychology of Selling
Topics include: Understands Yourself, Understanding Your Customers, Communication Psychology- Buying Signals and Non-Verbal Communication

Secrets to Increased Sales
Topics include: Three Methods to Increase Sales, Knowing the Products, Selling the Features and Benefit, To Sell Is to Serve, Sales Opportunities, and “Closing the SALE” Method